Here's our fine print:
At Stahman Guitars, we work on guitars and bass guitars - both acoustic and electric. We do not work on amplifiers, pedals, stereos, etc. We are transitioning out of non-guitar instrument repair, and by Spring 2019 we will no longer take them in for service beyond (selectively) restringing.
After a firsthand assessment of your instrument, we can provide a labor estimate. We do our best to stick to the estimate. It is not at all possible for us to provide an accurate assessment using photos or a verbal description. We will not provide estimates on the phone, unless we are quoting a job that has a standard rate listed on our Repair page.
We require that you leave your instrument with us to be worked on (for example, we do not allow you to check it in for repair, then bring it back in a week, all the while reserving your place in line). This policy helps us be as efficient as possible, and is fair to all clients.
Any parts needed must be paid for in advance. In the case of special orders, this may require paying for shipping.
For jobs estimated at $100 and above, a 50% down payment is required.
All of our work is backed by a 90 day warranty. This includes setups, as they can change from season to season.
Any instrument left in the shop for 30 days past the date of *completion* will become the property of Stahman Guitars. We will be in touch with the owner of the guitar 3 times within that period, via phone and/or email, to encourage a timely pick up. The first communication will be made on the date of completion.
After a firsthand assessment of your instrument, we can provide a labor estimate. We do our best to stick to the estimate. It is not at all possible for us to provide an accurate assessment using photos or a verbal description. We will not provide estimates on the phone, unless we are quoting a job that has a standard rate listed on our Repair page.
We require that you leave your instrument with us to be worked on (for example, we do not allow you to check it in for repair, then bring it back in a week, all the while reserving your place in line). This policy helps us be as efficient as possible, and is fair to all clients.
Any parts needed must be paid for in advance. In the case of special orders, this may require paying for shipping.
For jobs estimated at $100 and above, a 50% down payment is required.
All of our work is backed by a 90 day warranty. This includes setups, as they can change from season to season.
Any instrument left in the shop for 30 days past the date of *completion* will become the property of Stahman Guitars. We will be in touch with the owner of the guitar 3 times within that period, via phone and/or email, to encourage a timely pick up. The first communication will be made on the date of completion.
