Got questions? I might have an answer right here.
Q: I need strings (or amps, guitars, straps, picks, etc). Can I come buy some from you?
A: Nope. I don't do retail anymore. I recommend our awesome local shops: McKenzie River Music, Buy & Sell Music Center, Beacock Music, and Gopher's Music. They'll have whatever you need!
Q: What are your hours?
A: I operate by appointment only. Google is still out of touch in this regard, and doesn't let businesses show this.
Q: Why do you swear/curse? Isn't that unprofessional?
A: That's just how I speak. Some people are turned off by it, some people aren't. My work speaks more effectively than my words, though, and that's professional enough for me!
Q: Can I come check out your shop?
A: I don't do shop tours, because you'd be underwhelmed. Trust me. If you need a a repair though, you can schedule an appointment by clicking right here.
Q: What's your favorite guitar?
A: I have no idea. I have crushes on lots of guitars. Guitars are awesome. As someone who focuses on repair, the guitar I respect the most is the Telecaster. Always will be. They're indestructible!
To see my favorite modern guitar builders, check out Schorr Guitars, Millimetric Instruments, Novo Guitars, Dion Guitars, Thorell Guitars, and M-Tone Guitars.
Q: Tube amp or solid state?
A: Hell yeah! Both!
Q: Do you work on amps/pedals/microphones/interfaces/mixers/stereos?
A: Nope. If you need amp repair though, Mike at Twisted Wires is your guy!
Q: Can I schedule an appointment outside of the available time slots?
A: If it is an emergency, like a technical issue before your concert, (which COVID-19 has effectively eliminated), I do offer a rush rate, which is double my normal hourly rate.
Q: Can I schedule an appointment without submitting my card info?
A: The short answer is no. Here's why: Unfortunately, at the same time my work volume increased, my no-call/no-shows and same-day cancellations increased. I now require everyone to submit a card when scheduling a repair appointment. I don't bend on this, even for friends, because that's not fair to others. I generally clean my bench off 10 minutes before an appointment. If I wait 20 minutes past the scheduled time, I've just lost 30 minutes of time I could have spent finishing up someone's favorite guitar.
Q: How much will it cost to fix my guitar?
A: Without seeing your guitar, I cannot tell you. I avoid throwing out numbers on the phone at all costs, but I will cite my Repair page for standard rates.
Q: You charge THAT MUCH to do THAT?
A: Yep. I won't argue about my rates, because I'll never change someone's mind. I went to lutherie school, completed a 2.5 year apprenticeship, and have repaired thousands of instruments.
I treat my occupation as a skilled trade, not a hobby.
I've dedicated my life to this.
A: Nope. I don't do retail anymore. I recommend our awesome local shops: McKenzie River Music, Buy & Sell Music Center, Beacock Music, and Gopher's Music. They'll have whatever you need!
Q: What are your hours?
A: I operate by appointment only. Google is still out of touch in this regard, and doesn't let businesses show this.
Q: Why do you swear/curse? Isn't that unprofessional?
A: That's just how I speak. Some people are turned off by it, some people aren't. My work speaks more effectively than my words, though, and that's professional enough for me!
Q: Can I come check out your shop?
A: I don't do shop tours, because you'd be underwhelmed. Trust me. If you need a a repair though, you can schedule an appointment by clicking right here.
Q: What's your favorite guitar?
A: I have no idea. I have crushes on lots of guitars. Guitars are awesome. As someone who focuses on repair, the guitar I respect the most is the Telecaster. Always will be. They're indestructible!
To see my favorite modern guitar builders, check out Schorr Guitars, Millimetric Instruments, Novo Guitars, Dion Guitars, Thorell Guitars, and M-Tone Guitars.
Q: Tube amp or solid state?
A: Hell yeah! Both!
Q: Do you work on amps/pedals/microphones/interfaces/mixers/stereos?
A: Nope. If you need amp repair though, Mike at Twisted Wires is your guy!
Q: Can I schedule an appointment outside of the available time slots?
A: If it is an emergency, like a technical issue before your concert, (which COVID-19 has effectively eliminated), I do offer a rush rate, which is double my normal hourly rate.
Q: Can I schedule an appointment without submitting my card info?
A: The short answer is no. Here's why: Unfortunately, at the same time my work volume increased, my no-call/no-shows and same-day cancellations increased. I now require everyone to submit a card when scheduling a repair appointment. I don't bend on this, even for friends, because that's not fair to others. I generally clean my bench off 10 minutes before an appointment. If I wait 20 minutes past the scheduled time, I've just lost 30 minutes of time I could have spent finishing up someone's favorite guitar.
Q: How much will it cost to fix my guitar?
A: Without seeing your guitar, I cannot tell you. I avoid throwing out numbers on the phone at all costs, but I will cite my Repair page for standard rates.
Q: You charge THAT MUCH to do THAT?
A: Yep. I won't argue about my rates, because I'll never change someone's mind. I went to lutherie school, completed a 2.5 year apprenticeship, and have repaired thousands of instruments.
I treat my occupation as a skilled trade, not a hobby.
I've dedicated my life to this.
